Shipping

We ship worldwide. Orders placed on working days before 15:00 cet will be shipped the same day. Delivery times depend on the destination country of the order. Free shipping within The Netherlands for orders from €50.

We ship all orders from our fulfillment warehouse located in The Netherlands.

Countries within the EU:
  • The Netherlands and Belgium: between 1 and 2 working days (PostNL).
  • France: 3-5 working days (DPD).
  • Germany: 3-5 working days (PostNL).
  • Greece, Ireland, Malta and Romania: 3-5 working days (Fedex Express Delivery).*
  • Italy, Spain and Switzerland: 3-6 working days (PostNL).*
  • Other countries within the EU: 3-8 working days (PostNL).
Rest of the world:
  • Andorra, Bahrain, Chile, Cyprus, Hong Kong, Israel, Japan, Jersey, Jordan, Malaysia, Oman, Palestine, Philippines, Qatar, Russian Federation, Saudi Arabia, Singapore, South Korea, Taiwan, United Kingdom, and the USA (except for US Virgin Islands): 3-5 working days (Fedex Express Delivery). *
  • Other countries within the rest of the world: between 12 and 15 working days (PostNL).

* Except for big parcels such as cribs, baskets and nests, they will be shipped via standard mail, delivery time 7-20 working days.

PLEASE NOTE: Orders delivered to EU countries are following the rules of the VAT One Stop Shop scheme. When ordering goods for delivery outside of EU, VAT will not be collected. Import duties and VAT charges can apply for deliveries outside of the EU. Petit Filippe assumes no responsibility for any import duties/customs charges. We will not reship or refund orders, including shipping fees, in the event that they are refused or returned. Countries where this applies are for example Norway, Israel, the UK, the VS and Switzerland.

Important:

If your package has not been delivered while the tracking says it has, you must contact us within 3 working days. We can then conduct an investigation in collaboration with the sender. Unreceived packages that are reported to us later than 7 days can no longer be processed.

Please know that your parcel might be delayed due to circumstances. Keep an eye on the tracking info for updates. Petit Filippe is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, air and ground transportation delays or strikes, or customs.